Features

Everything your sales team does, in one app.

Ten groups of features, all included during launch. A badge marks the few that are Android-only or web-only; everything else works on both.

Brave CRM web app: the sales pipeline as a kanban board — New Inquiry, Requirement Gathering, Proposal Sent, Negotiation, Design Approved and Won, with rupee values on every card

Leads & pipeline

Every enquiry in one list, with an owner and a next step.

Leads arrive from your portals, forms and phone, reach the right salesperson automatically, and move through stages you define.

  • Filters, sorts and saved lead lists for the groups you work every day.
  • A lead score from 0 to 100 that explains itself — temperature, stage, recent replies, activity and deal value.
  • Bulk actions on up to 200 leads at once, and a Recently deleted bin that keeps leads for 30 days.
  • Excel or CSV import of up to 50,000 rows, with a ready-made template.
  • Add leads straight from your phone contacts or recent calls. Android
  • Round-robin, load-balanced or by-source distribution to your team.
  • Your own stages, labels, sources and custom fields.
Brave CRM web app: the leads list with filters, bulk actions and today’s untouched enquiries
Brave CRM Android app: all deals ranked by value, each with its stage

Calls & Caller ID

Know who’s calling before you pick up.

When a lead rings, Brave shows their name, stage, score and last conversation over the call screen, then logs the call against the lead.

  • Caller ID pop-up over the incoming-call screen, with Open lead one tap away — or Add as lead for a new number. Android 10+
  • Automatic call logging, with outcomes like Interested, Call back and Not interested.
  • A power dialer to work through a list, one call after another. Android
  • Call recordings uploaded automatically from your phone’s recordings folder. Android
  • Call intelligence: transcript, sentiment and the commitments you made, turned into tasks. Hinglish included.
Brave CRM Android app: the Caller ID and reminders settings, with the pop-up switched on and a Preview the pop-up button
Brave CRM’s Caller ID card over an incoming call from Amit Desai of Desai Developers, Surat: labelled Hot, stage Negotiation, score 82, deal value ₹4.8 lakh, last call two days ago, and the next task — send the revised quote today at 5:30 PM.

Tasks & reminders

Follow-ups that ring like an alarm.

Every open lead gets a dated next step. When it is due, Brave doesn’t send a polite notification — it takes over the screen.

  • Tasks with types, priority, repeat and subtasks, a calendar, and timed reminders.
  • Full-screen reminders, even on a locked phone: Mark complete, Snooze 10, 30 or 60 minutes, or Call. Android
  • Cadence templates that lay out a whole follow-up sequence in one go. Android
  • A follow-ups queue that shows who is waiting on you, and why.
Brave CRM Android app: today’s tasks with Brave AI’s suggestions
Brave CRM’s full-screen task reminder at 5:30: “Send revised quote” for Amit Desai of Desai Developers, due now, high priority, with buttons to mark it complete, snooze for 10 minutes, 30 minutes or 1 hour, call the lead, open the task, or dismiss.

WhatsApp & messaging

One WhatsApp number for the whole team.

Connect WhatsApp Business once. Every customer chat lands in a shared inbox, attached to the lead — and stays with the business when people move on.

  • Free-form replies inside Meta’s 24-hour window, and your approved templates after it.
  • A message from a new number becomes a new lead, automatically.
  • Smart reply chips suggest your next message from the conversation.
  • Outbound messages fall back from WhatsApp to SMS to email, with a window to undo. Web
Brave CRM web app: the WhatsApp team inbox — open reply windows, chats awaiting a reply and a conversation beside the lead
Brave CRM Android app: a WhatsApp conversation with smart reply chips

Quotations & invoices

From quotation to paid, without Word or Excel.

Build a GST quotation from your products, convert it to an order and an invoice, and let reminders chase the payment.

  • Quotations, orders and invoices with GST fields, your own numbering and a clean A4 PDF.
  • Convert quotation → order → invoice without retyping, using your products catalogue.
  • Record part payments and payment modes against each invoice.
  • One-tap WhatsApp payment reminders, plus optional automatic reminders for overdue invoices, sent between 10am and 7pm IST.
  • Razorpay UPI payment links that mark the invoice paid when the money lands.
  • The AI quote generator suggests line items for a lead from your own catalogue — the prices always come from the catalogue. Web
Brave CRM web app: the invoices list with paid, partly paid and overdue totals
Brave CRM Android app: a partly paid GST invoice with HSN codes

Brave AI

An assistant that has read your CRM — and nothing else.

Brave AI works from your own leads, calls, chats and invoices. It drafts, summarises and suggests. You decide what gets sent.

  • Today’s Briefing: who to call, what is overdue, and which deals are going quiet.
  • Ask Brave about your pipeline in plain words. Android
  • Next best action on every lead, a deal risk radar and suggested tasks.
  • Draft with Brave in the tone you choose, call summaries, and a weekly digest.
  • Follow-up drafts for a whole queue, paste-an-enquiry to create a lead, and voice notes that transcribe and file themselves. Web
Brave CRM web app: a lead’s timeline with call summaries, WhatsApp messages and the quotation sent
Brave CRM Android app: Brave AI’s weekly digest — deals won, leads gone quiet and a 30-day forecast

Projects & sharing

Keep clients in the loop without the status calls.

Run delivery as a project with milestones and share a live status page. Send brochures and price lists as trackable links.

  • Projects with milestones, and a client status page that updates as you tick them off.
  • Content pages, files and message templates, shared as trackable links.
  • A digital business card with themes, publishing and view analytics.
A client’s project status page from Brave CRM: milestones for a showroom interiors project, 2 of 5 done

Team & security

Everyone sees what they should. Nothing more.

Invite your team, pick a role for each person, and protect every account with two-factor sign-in.

  • Owner, admin, manager and sales roles out of the box.
  • Custom roles built from 18 permissions. Web
  • Two-factor authentication with recovery codes and trusted devices.
  • Switch between organisations from one login.
Brave CRM web app: a custom role being edited in the permissions matrix

Integrations

20 integrations, picked for Indian lead sources.

Connect the portals and tools your enquiries already come from. IndiaMART is pulled every 15 minutes — there is no webhook to set up.

  • Lead sources: IndiaMART, Facebook Lead Ads, Google Lead Form, 99acres, MagicBricks, Housing.com, JustDial, TradeIndia, ExportersIndia and WordPress forms.
  • Messaging and payments: WhatsApp Business and Razorpay.
  • Call logging: MyOperator, Acefone and CallerDesk.
  • Automation and marketing: Zapier, Pabbly, Facebook Audience, Brevo and ZeptoMail.
Brave CRM Android app: the integrations directory — IndiaMART and JustDial connected, more lead sources one tap away

Reports & analytics

Numbers you’ll actually open.

Check leads, calls and sales on your phone every morning. Dig into trends and forecasts on the web.

  • A mobile dashboard for leads, calls and sales. Android
  • A web dashboard and 8 live business reports. Web
  • Analytics v2: trends, deal velocity and a forecast. Web
  • A sales target on your dashboard, and targets for each person on the web.
  • Scheduled email reports, and CSV export.
Brave CRM web app: analytics — 90-day lead trends, deals by service and a weighted forecast
Brave CRM Android app: revenue won this quarter against the target, with the top deals

Also in every account

  • English + Gujarati on Android
  • Light and dark themes
  • Recently deleted, kept for 30 days
  • Excel and CSV export
  • Two-factor sign-in
  • Android app + web app

See it with your own leads.

Connect IndiaMART or your website form in a few minutes and watch the next enquiry arrive. Free during launch.